First impressions matter. Especially when meeting someone new. Impressions also matter when trying to attract new people to your business. One of the first things people notice is the floor, especially if it’s dirty. Restrooms are another place where customers form opinions about a business. The entryway, whether it’s a waiting room, lobby, reception area, or a dining space can mean the difference between walking inside a business or heading back outside.
How can a business prepare the entry point for a your business to make the best first impression? Check glass surfaces for spots, smudges and fingerprints. Use Century’s three step window/glass cleaning process:
1) Apply cleaning solution
2) Use strip washer to help scrub off tough dirt buildup
3) Squeegee
Next, make sure to sweep, mop or vacuum the floors, depending on the surface. Always make sure to use signs to indicate when a floor is wet to avoid slips and falls. A good way to help reduce dirt is by putting floor mats both inside and outside the door. Doing so will help attract dirt from visitors’ shoes so less dirt is tracked throughout the business. Mats should have a non-slip backing to keep them in place and prevent injuries. They’re easy to clean – just shake them off outside and give them a quick once-over with a vacuum.
Another place to check for dirt is around light switches, door knobs and near the ceiling. Make sure to remove any cobwebs and dust that could buildup in places near ceiling fans or above doorways.
Always keep trash bins handy, especially at entrances. For restaurants, use a large trash bin so diners can throw out trash as they leave. In an office or reception area, a smaller bin will help collect any paper or wrappers visitors may have. A clean entryway shows visitors that you care about their first impression. And that’s good news for your bottom line.