You’ve been there. You’re at a restaurant, and you desperately need to use the restroom. However, when you get there, it’s gross. The floors are dirty, there’s no toilet paper or soap and you just want to run in the opposite direction. You’re not alone. As it turns out, a clean restroom is just as important as quality food and service. In fact, a study by the Cintas Corporation revealed that 95% of people avoid restaurants where they have had a negative restroom experience.
So what is it about restroom cleanliness that can impact business? It’s all about perception. A study by Harris Interactive found 88% of people who visit restaurants believe the restroom reflects on the restaurant’s overall hygiene. Just think about it. If you walked into a restaurant with a dirty restroom, you’d probably question what the kitchen looks like? What may seem so small and insignificant can really impact business and keep customers away. No matter what business or industry you’re in, it’s all about how you present yourself. Focusing on cleanliness showcases your attention to detail and your commitment to your business and customers. No matter the size of your business, we have the tools to keep your business clean from top to bottom.