- Slips and falls are the greatest general liability claim within the restaurant industry spending over $2 Billion annually*
- More than 3 million employees and 1 million guests are injured annually*
- Reduction in slip and fall claims came from proper floorcare training and cleanliness*
Statistics courtesy: http://www.issa.com/data/moxiestorage/regulatory_education/shp/slips_case_study.pdf
You can easily and quickly reduce the risks of slip and fall liabilities in your restaurant with proper cleaning and maintence techniques. The first step is recognizing what might increase slip and fall liabilities so you can take steps to prevent them.
In a restaurant, some of the top risks include:
- Drink and food spills
- Grease and soil build-up
- Wet floors
- Melted ice and spills at beverage areas
You can save millions of dollars in liabilities by following simple procedures. We cannot guarantee you will never have a slip and fall, but proper techniques will definitely reduce the risks of slip and fall liabilities.
The first step to preventing slips and falls is to ensure you are properly cleaning your floors. This daily and weekly maintenance helps remove grease and soil build-up. It also provides a good first impression of restaurant cleanliness to your customers. You want to clean all floor areas in your restaurant, including the front counter, lobby, storage areas, sink areas, restrooms, kitchen, parking lot, drive thru and play areas.
Keeping hard floors clean can be a daunting task, especially in a commercial setting with a lot of floor space. It doesn’t have to be difficult, especially if you know the proper floor cleaning steps.
- Select appropriate color-coded tools for the area you are cleaning. Century Products recommends red for kitchens/back-of-house, blue for lobbies/front-of-house and yellow for restrooms.
- Sweep in one direction in overlapping strokes toward a designated area, then sweep debris into your dustpan. Empty your dustpan.
- Place wet floor signs in immediate area so they are visible from all points of entry
- Get your mop bucket read: Lock Dirty Water Insert into mop bucket, attach wringer and fill your bucket with an approved floor cleaning solution
- Saturate floor with your approved cleaning solution and agitate with your Hi-Lo Deck Scrub Brush to remove dirt and soil buildup
- Use your floor squeegee to move excess water and soil into floor drain (If you don’t have a floor drain, use a clean mophead to remove excess water)
- Attach mophead to handle, ensuring it is secure
- Dip mophead into solution and wring out excess
- Use a figure-8 motion to mop floor in small sections. Flip mop 1/2 way through.
- Wring out mop into dirty water insert to remove soiled solution to ensure you’re mopping with clean solution. Repeat steps until floor area is clean
- Use a dry mop to quickly dry your wet floor, replacing pad as it becomes saturated. This will help reduce the risk of slips and falls
- Empty dirty water insert and any remaining floor cleaning solution. Rinse your mop bucket, synthetic brooms and Hi-Lo Scrub Brush with clean water.
- Store brooms, mop handles, Hi-Lo Scrub Brushes and floor squeegees by hanging on a tool holder to prevent damage.
- Place dirty mopheads in laundry net and wash. Place microfiber pads in a separate laundry net to wash. Hang pads and mopheads to dry fully before returning to storage.
This may seem like a lengthy list, but each step is important in reducing slip and fall liabilities.